Privacy Policy

Effective Date: January 02, 2026

1. Introduction

Floyd Advisory Group (“we,” “our,” or “us”) is committed to protecting the privacy and security of the information you submit through our secure document upload form. This Privacy Policy explains how we collect, store, use, and protect your information.

2. Information We Collect

When you submit documents through our form, we may collect:

Personal information: name, email, phone number

Sensitive financial information: Social Security numbers (SSNs), tax returns, account numbers, government IDs, and other documents necessary for your account

3. How We Use Your Information

We use the information solely for:

Processing your account and related financial services

Maintaining accurate client records

Ensuring secure handling and storage of sensitive documents

Notifying our staff of new document submissions as part of internal workflow

4. Storage and Security

Files are temporarily stored in our CRM and immediately transferred to a secure, encrypted storage system (e.g., Dropbox Business or OneDrive Business).

Access is restricted to authorized personnel only.

We implement administrative, technical, and physical safeguards to protect sensitive information.

5. Retention

We retain your documents only for as long as necessary to provide services or as required by law. Once processed, files stored temporarily in the CRM are deleted after transfer to secure storage.

6. Client Responsibilities

Ensure file names are professional and identifiable (e.g., “JohnDoe_Tax2025.pdf”).

Avoid including full SSNs or account numbers in file names.

7. Third-Party Services

We may use third-party services (e.g., Dropbox, OneDrive) to store files securely. These services are compliant with encryption and access control standards.

8. Contact Us

If you have questions regarding this Privacy Policy or the handling of your documents, contact us at:

Email: [email protected]

Phone: +1 915-701-7020